Hey you! Here’s where we try to answer any and all question you may have.  Can’t find your answer? Don’t hesitate to contact us!

Thank you for your support

Question When will I get my order?
AnswerUsually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time
depends on your location, but can be estimated as follows:
● USA: 3–4 business days
● Europe: 6–8 business days
● Australia: 2–14 business days
● Japan: 4–8 business days
● International: 10–20 business days
Question Where will my order ship from?
AnswerWe work with an on-demand order fulfillment company with facilities worldwide!
Question Will I be charged customs for my order?
AnswerAn additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your
purchases.
For more detail, please review our Returns Policy.
Question My order should be here by now, but I still don't have it. What should I do?
AnswerBefore getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn’t left at the post office or at your
neighbor’s, get in touch with us at [insert your support email here] with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but
shipping will be at your own cost
Question How are your products made?
AnswerWe work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!
Question How do I track my order?
AnswerYou’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line.
Question I received a wrong/damaged product, what should I do?
AnswerWe’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us  within a weeks’ time with photos of the
damaged product, your order number, and any other details you may have about your order.
We’ll get back to you with a resolution as soon as possible!
Question What’s your return policy?
AnswerWe don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us.
Question Do you offer refunds?
AnswerRefunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us  with photos of wrong/damaged
items and we’ll sort that out for you
Question Can I exchange an item for a different size/color?
AnswerAt this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section.
Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know  within a week after receiving your order. Include your
order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!